Team Role Notifications

KaiNexus automatically notifies you about Items that need your attention. That way, you know what needs to be addressed as soon as log in to KaiNexus.

When you are on an Item's Team, you will receive notifications for that Item, keeping you in the loop on important activity.

You'll typically receive time-sensitive notifications via email — unless emails have been disabled for your account or you don't have an email address associated with your account — while all other notifications will be solely located within KaiNexus. You will also receive an in-app notification for any notification you were emailed about.

Team Role notifications either deliver information (e.g. that a new comment was added to the item) or prompt you to take action (e.g. to review a submitted Resolution).

Example of an in-app notification you receive when your Item is Overdue.

You'll receive notifications about actions performed by KaiNexus — such as Items that were automatically transitioned from the Planned status to the Active status — and actions performed by other people. You won't receive notifications about your own actions.

Pro Tip: KaiNexus offers various notification types beyond just Team Role notifications. For more details, check out the Notifications Overview.

See your notifications

Your can view all your Team Role notifications — alerts based on your direct involvement with an Item —and you opt-in notification preferences in the Notifications window.

Pro Tip: The number of unread Item notifications, if any, will be displayed as a badge on the bell icon in your navigation bar. If there's no number on that icon, you don't have any unread notifications.

To open your Notifications window, log in to KaiNexus and click the bell icon in the navigation bar.

Pro Tip: For more information on navigating the Notifications window, check out this support article.

Types of Team Role notifications

Notifications marked with a blue dot

These are notifications you received due to updates that were made since the last time you viewed a specific Item.

Notifications marked with a red flag

These are notifications you received due to your association with the Item or your opt-in notification preferences.

Notifications marked with a yellow bell

These are reminders generated by KaiNexus itself, such as reminders about Items that are sitting in the Draft status.

Which notifications will I receive?

Which notifications you receive will depend on your specific Team Role. For example, the Responsible person needs to receive more alerts than Followers or Collaborators. Similarly, the Facilitator of a project requires more robust notifications than the Participants.

The charts below highlight the types of notifications that you will receive based on your involvement in a Team for a Simple Team, Standard Team, Advanced Team, and Author-Only Team.

Pro Tip: Unsure of an Item's Team Type? Hover over the icon beside the Item's title to populate a tooltip. The Team Type will appear beneath the Template and Workflow information.