KaiNexus automatically notifies you about Items that need your attention. That way, you know what needs to be addressed as soon as log in to KaiNexus.
You'll typically receive time-sensitive notifications via email — unless emails have been disabled for your account or you don't have an email address associated with your account — while all other notifications will be solely located within KaiNexus. You will also receive an in-app notification for any notification you were emailed about.
Notifications either deliver information (e.g. that a new comment was added to the item) or prompt you to take action (e.g. to review a submitted Resolution).
You'll receive notifications about actions performed by KaiNexus — such as Items that were automatically transitioned from the Planned status to the Active status — and actions performed by other people. You won't receive notifications about your own actions.
See your notifications
Your Item notifications — alerts about Items that need your attention based on your Role, your affiliation with the Item, and your opt-in notification preferences — can all be found on the Notifications window.
The number of unread Item notifications, if any, will be displayed as a badge on the bell icon in your navigation bar. If there's no number on that icon, you don't have any unread notifications.
To open your Notifications window, log in to KaiNexus and click the bell icon in the navigation bar.
For more information on navigating the Notifications window, check out this support article.
Types of in-app notifications
Notifications marked with a blue dot
These are notifications you received due to updates that were made since the last time you viewed a specific Item.
Notifications marked with a red flag
These are notifications you received due to your association with the Item or your opt-in notification preferences.
Notifications marked with a yellow bell
These are reminders generated by KaiNexus itself, such as reminders about Items that are sitting in the Draft status.
Why did I receive this Notification?
The charts below highlight the types of Notifications that you will receive based on your involvement in a Team for a Simple Team, Standard Team, Advanced Team, and Author-Only Team.
For more information on Notifications, check out these support articles:
- The Notifications Window
- Customize your Notification Preferences
- Disable Default Team Role-based Email Notifications
For more information on Team Roles, check out: