What are User Attributes?

Tag users with key details about their job, skills, and certifications.

Introduction

User Attributes are tags that can be added to individual users to provide more information about who they are and what they do in your organization.

People Lists and Widgets can be filtered by these User Attributes, making it easier to find and track people with certain skills.

Example of a User Attributes on a profile.

Types of User Attributes

There are four types of User Attributes:

Titles

Define a person's job title. This can help you differentiate between Junior and Senior Engineers or identify executive leadership.

Position

Indicate a person's function with your organization. For example, a Position attribute can help you distinguish between nurses and doctors.

Employment Status

Classify users based on their work arrangement, such as full-time versus part-time employees.

Certification

Identify users by their credentials. For example, you can indicate which users hold a Lean Six Sigma belt.

Pro Tip: Is there different information you want to track for your users? Each User Attribute is customizable, meaning you can name it anything you want! Contact your Customer Success Manager to get started.

Benefits of User Attributes

Now that you understand User Attributes, when should you use them? Here are some key scenarios:

Use User Attributes when searching for the right person to work on an Item. Thanks to the User Search feature, you can narrow down your options to people with certain titles, positions, statuses, or certifications.
Create a People List to enhance visibility and streamline communication within your organization. For example, you could add a Card to your Board featuring users with the "IT" position, making it easy to find the right contact for technical support.
Does your organization have a target for the number of certified individuals? Track progress effortlessly with a People Count Widget or People Goal filtered by User Attribute.