What is a Private Item?

Who can access a Private Item?

Private Items have restricted visibility and can only be accessed by:

Users on the Team of the Private Item
Users who have the "View Private" system Role permission for Items in that Location

Two Line Ofie NOTE: Your Item may be nested under an Item that is configured to allow Users on the Parent Item's Team to see all its nested private Items, regardless of their affiliation with those Items or their system Role permissions.

Users without the necessary permissions will be unable to access the Item and its information in any way. This keeps any privileged information from becoming general knowledge, while still allowing it to be entered into KaiNexus.

CAUTION: Because private Items are, well, private, neither your organization’s administrators nor KaiNexus Support will be able to help you with them unless they are added to the Item’s Team or have the "View Private" permission.

Do private Items affect reporting?

A private Item’s impact data is recorded in the organization’s metrics, but uninvolved people will not be able to access the Item from any Reports.

The Item will also be counted towards the total number of Items in the organization (or in its parent, if it has one) but, again, it cannot be seen or accessed through any Lists by Users without the right permissions.

How do I make an Item private?

NOTE: Only Users with the “Toggle Private” system Role permission for Items in that Location can make an Item private.

When creating or editing an Item, check the box next to "Make Private."

If you don't see this option, you either don't have permission to make that Item private, or that Item's Template has been configured by your organization in such a way that that checkbox is hidden.