Badges work to “gamify” the system, leading to increased engagement, collaboration, and loyalty in the workplace.
What is a Universal Badge?
Universal Badges are a set of Badges, available to all customers, created to help Users overcome the initial hurdle of using the system, help Users explore functionality, and encourage Users to work more in the system. Universal Badges work alongside any Custom Badges your organization is already using as part of the Custom Badges Module.
For more information about Badges, check out the support article What is a Badge?
What Universal Badges are available?
Our Universal Badges include:
Mobile Explorer SuperBadge: What easier way to participate in improvement than to do it from the device you carry in your pocket all day anyway?! People can earn the new Mobile Explorer badge by logging in from a mobile device, submitting an Item, and leaving a comment. This Badge encourages Users to explore the Mobile App.
Improvement Novice: As a piece of the KaiNexus Pro SuperBadge and a stand-alone badge—the Improvement Novice Badge is earned when a User submits their 1st Item. We want to celebrate Users for submitting their 1st Item - no matter how big or small!
Universal Badge Streaks
Now Users can track the number of weeks (or months) in a row they’ve performed an action in KaiNexus by earning a Streak! These Streak Badges include submitting an Item, logging in, and clearing notifications to earn the weekly and monthly Badges! Since it takes an average of 66 days to form a habit, Streaks are an excellent way to instill these habits in Users in KaiNexus!
Badge Notifications
Badge Notifications at the top of the screen near your User Profile, and let you know when you've earned a new Badge, lost a Badge, or have an endangered Badge Streak.
This window displays up to ten of your most recent Badge Notifications, which expire after 90 days. A red, numbered icon will appear alongside the ribbon icon to indicate when you have new Notifications. When you click on the icon to expand the Notifications window, those that are new will be indicated by a blue dot icon. Once you've viewed the Badge Notifications, the number indicator and the blue dot icons will disappear.
Where can I see my Badges?
Your Badges can be viewed in your User Profile. There are two ways to access them:
- Click the ribbon icon to view your Badge Notifications, and then click View Badges at the bottom right of the window.
This will take you straight to the Badges section of your User Profile. - Open your User Profile by clicking your profile picture in the top right corner of the screen and selecting User Profile from the resulting dropdown. Then click View Badges underneath your Profile Image.
What if my organization doesn't want every Universal Badge?
Although we encourage organizations to utilize all available Universal Badges, you are able to pick and choose which Universal Badges your organization would like to implement. Reach out to your Customer Success Manager for more details.
What if my organization wants different Badges?
The Custom Badges Module gives your organization a ton of freedom when it comes to creating your Badges. From design to notifications to activity requirements, the Custom Badges Module lets you do it all!