Track your submission and completion rates to assess the growth of your improvement culture over time.
The Item Curve Report lets you look for trends such as changes in slope and divergence to identify potential bottlenecks.
Working with the Report
- “Create”, “Start”, and “Complete” buttons are displayed near the top of the Report. They are displayed on the Report by default, but you can click any of them to add or remove them from the Report.
- Clicking the “Range:” drop-down near the top of the Report will allow you to select the date range options. Choose between 1 week, 1 month, 3 months, 6 months, 9 months, 12 months, all time, or a custom range by clicking the corresponding option.
- Clicking the “Interval:” drop-down near the top of the Report will allow you to select the interval of dates shown between the selected date range. Choose between Default, Week, Month, Quarter (Cal), or Year (Cal) by clicking the corresponding option.
NOTE: The Default option is how the Report will automatically adjust the interval depending on the selected date range.
- Beneath the drop-downs are the different types of Workflows. Choose from “Projects”, “Improvements”, “Tasks”, “Charts”, and “Incidents.” All Workflows are displayed on the Report by default, but you can click any of the Workflows to specify which Workflows you want to include on the Report.
NOTE: Incidents will only be available for organizations using the Incident Module .
- Beneath the workflow options are three additional options:
- Click "All" to include all Items where the start date of the report is the first date that had data.
- Click "Project-Based" to include only Items that meet the rest of the requirements and are nested under a Project.
- Click "Stand-Alone" to include only Items that meet the rest of the requirements and are not nested under another Item.
- Your Network is visualized in the Location Panel along the left side of the page. Use this to filter the Report by Location - only items tied to the selected Locations will be included in the Report.
- Click near the top of the Report to open the advanced item filter .
- There are four icons in the bottom right corner of the Report that show how the Items included in the Report were submitted:
- - How many Items were submitted via the Browser App.
- - How many Items were submitted via the Mobile App.
- - How many Items were submitted via Email.
- - How many Items were submitted via Kiosk.
You can also:
- Export the Report as a PDF by clicking near the top right corner of the Report.
Things to look out for:
- A high slope of submissions and completions indicates a health improvement culture.
- An inflection point in the slope of submission and completion usually reflects a change in leadership behaviors or improvement processes.
- A low slope of submissions and completions is a warning sign of an unhealthy improvement culture.
If you have more Items being submitted than being completed, you have divergence. This risks slowing down your improvement efforts, decreasing engagement, and ultimately damaging your improvement culture.
- Make sure leaders are promptly assigning new Items.
- Make sure people are completing the Items they’ve been assigned.