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What is an Attribute?

An Attribute is a custom feature that can be assigned to Items allowing you to classify and categorize your improvement work. 

How is an Attribute different from a Field?

Both Fields and Attributes are the building blocks of a Template. Fields are free text boxes that allow Users to type any answer into the Field, while Attributes have custom dropdown menus that prompt Users to choose an answer from a list of preset options. 

Example of a free text box Field Example of an Attribute with drop-down menu optionsIn the examples above, the left image shows a free text box Field named Outcome, while the right image shows an Attribute named Priority with High, Medium, and Low as the Attribute Values. 


Although both Fields and Attributes assist Users to capture information when working with an Item, the main purpose of an Attribute is to tag, categorize, and filter. When working with lists of Items, you can filter by specific Attributes (the questions), Attribute Values (the answers), and Attribute Types (the categories that organize the answers). 

What can I customize with an Attribute?

  • Attributes can be configured as either Optional or Required to be filled out at different stages of an Item’s lifecycle, such as during CreateAssign, or Complete
  • Customize the visibility of your Attributes within a Template by choosing to:
    • Have certain Attributes appear on the Template only after they have been filled out with information.
    • Have all Attributes appear on the Template regardless of whether or not they have been filled out.
    • Have certain Attributes appear on a Template after the selection of a specific Attribute Value. To learn more, visit Conditional Fields.
  • When dealing with lists of Items, you can have these Attributes show up as a column option on List, Tree, or Gantt view directly within the List section or from an Item List Card on a Board. 

What are Attribute Types?

There are four kinds of Attribute Types:

  • Value Attribute Types

    These are Attribute Types for which your organization has built a list of options.

    For example, many of our customers use a Value Attribute Type called "Priority" that is broken down into individual Attribute Values such as "High" and "Low."
  • Weighted Score Attribute Types

    These are Attribute Types for which each Attribute is assigned a numerical score, known as a Weighted Score. These scores are used to calculate a score for any Item which has been assigned that Attribute.
  • Person Attribute Types

    The Person Attribute Type allows you to add Lists of Users to any Item that includes the Person Attribute without making them official members of the Team. This is a great way to signify that someone will be affected by it even if they won't be working on it.

    By default, a Person Attribute will allow people to pick between users of the following User Types: Superuser, General, and Capture. However, an organization can request that we restrict a Person Attribute Type so that only users of a certain User Type can be added.
  • Location Attribute Types

    This kind of Attribute Type allows you to add a list of your organization's Locations to an Item without making them official Originating or Responsible Locations. This is a great way to signify that a Location will be affected by it even if that Location is not directly involved. 

    A Location Attribute will always allow people to pick between every existing Location - they cannot select a deleted Location.