Manage the organization's Insights

KaiNexus Insights allow your organization to surface AI-generated summaries, recommendations, and predictions directly within KaiNexus. This page covers how System Administrators can add, organize, edit, archive, and delete Insights for their organization.

Who can manage an organization's Insights? 

Anyone with the System Admin permission in their System Role can access the AI Configuration page and manage the organization's Insights.

Manage your organization's Insights

To manage Insights, navigate to the Admin section and open the AI Configuration page.

Scroll to the Insights header to manage your organization's Insights. From there, you can: 

• View and organize existing Insights in the grid
• Add new Insights
• Edit existing Insights
• Archive and unarchive Insights
• Delete an Insight

The Insights Grid

The Insights grid displays all active Insights configured for your organization. By default, the grid shows the following columns: Name, Description, and Available On. An ID column is also available but hidden by default.

• Use the Search Insights field to search for a specific Insight by name. 
• Filter Insights by where they appear (Items, Item Lists, or Notifications) using the Available On dropdown. 
• Select Show Archived to reveal archived Insights in the grid.
• Drag and Drop Insights to reorder them. Insights are grouped by availability, with Item Insights always listed first, followed by Item List Insights and Notification Insights. While these groups cannot be reordered, you can rearrange the Insights within each group.
  

  
  The order configured here determines how Insights appear in the Insight drop-downs. 

Adding Insights

To add an Insight, select the Add button in the Insights grid. The resulting drop-down menu will have a list of available Stock Insights for you to choose from.

• Which Stock Insights are available depends on whether you have Base, Advanced, or Premium KaiNexus Intelligence.
  • Base offers 8 Stock Insights, while Advanced offers an additional 6 Stock Insights.
  • Premium offers the ability to customize Stock Insights as well as create new Custom Insights. 
  • See KaiNexus Insights for a full list of all Stock Insights available and their description. 
• You can only add each Stock Insight once, meaning after you add a Stock Insight, it will no longer be an option.

After selecting a Stock Insight, you will be presented with the following configuration options:

• Access: Select who can access this Insight, including Locations, people, Roles, and/or Personas. None is selected by default. 
• Templates (only available for Item Insights): Choose which Templates the Insight is available on. None is selected by default.
• Select Save to finish adding the Insight. 

Editing an Insight

To edit an Insight, hover over its row in the grid and select the pencil icon.

• See Adding an Insight for guidance on configuration options. 
• Only Stock Insights are editable. Customized Insights are configured only by KaiNexus staff. 

Archiving and Unarchiving Insights

To archive an Insight, hover over its row in the grid and select the archive icon. When prompted, confirm by selecting Archive.

After you archive an Insight: 

• The Insight will no longer appear on Items, Lists, or the Notifications window for any users. 
• Configuration settings on the Insight will be preserved. 
• The Insight will be hidden by default in the Insights grid. You can select the Show Archived checkbox to reveal it. 
• Archived Insights appear in the grid with (Archived) displayed next to their name
• Archived Stock Insights do not reappear in the Add dropdown. To make an archived Insight available again, unarchive it. To return it to the Add dropdown, delete it instead.

To unarchive an Insight, enable Show Archived in the grid, hover over the archived Insight, and select the archive icon. When prompted, confirm by selecting Unarchive. The Insight will reappear in the grid and become available again in its respective area with all previous configuration settings intact.

Deleting an Insight

To delete an Insight, hover over its row in the grid and select Delete. When prompted, confirm by selecting Delete. This action cannot be undone.

• Deleting a Stock Insight removes it from the grid and returns it to the Add dropdown, where it can be added again. Any customized settings will be permanently lost. 
• Deleting a Custom Insight permanently removes it and all of its configuration. This cannot be recovered.