By default, when a new user is created in KaiNexus, they will be configured to receive a Digest, Subscription, or Recap email generated at midnight (in the organization's time zone) every day of the week. For Subscriptions and Recaps, it's only if they are subscribed to a List or Board or are a recipient of a configured Recap Email, available with KaiNexus Intelligence.
While each user's notification preferences can be updated to change their email frequency and time, the organization's settings can also be configured such that all new users will have some other default configuration.
Changing the organization's email delivery defaults will only affect new users. Users who were created prior to this change will not be affected.
Who can configure the organization's email delivery defaults?
Anyone with the "System Admin" permission can access the General administration page and configure the organization's email delivery defaults.
Configure the organization's email delivery defaults
To configure the default Digest and Subscription email settings, navigate to Admin > System > General, and find the Email Delivery Defaults header.
- To configure the Default Digest Days:
- Select the Configure Default Digest Days for new users' preference checkbox. Once the checkbox is enabled, each day of the week will be listed alongside a checkbox.
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- Use the checkboxes beside each day of the week to determine which days Users will receive their Digest email. Users will receive their Digest email (if they have any updates) on each of the selected days by default. Click the checkbox next to a day to select or deselect it.
- To configure the Default Subscription Days:
- Select the Configure Default Subscription Days for new users' preference checkbox. Once the checkbox is enabled, each day of the week will be listed alongside a checkbox.
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- Use the checkboxes beside each day of the week to determine which days Users will receive their Subscription email. Users will receive their Subscription email on each of the selected days (if they have subscribed to any Lists or Boards) by default. Click the checkbox next to a day to select or deselect it.
- If your organization has KaiNexus Intelligence, you can also configure Default Recap Days:
- Select the Configure Default Recap Days for new users' preferences checkbox. Once the checkbox is enabled, each day of the week will be listed alongside a checkbox.
- Use the checkboxes beside each day of the week to determine which days Users will receive their Recap emails. They will only receive Recap emails for which they are a configured recipient. Selecting no days prevents scheduled Recap emails.
- To configure the Default Email Delivery Time:
- Select the Configure Default Email Delivery Time for new users' preference checkbox. Once the checkbox is enabled, drop-downs for time and time zone will appear.
- Select the time at which processing should begin on the user's Digest, Subscription, and Recap emails and select a time zone. Users will typically receive these emails within an hour of the processing start time.
- Click Save.