My Account

Change your password

You can change your password whenever you want.

Two Line OfieIf you log in using Single Sign-On (SSO), you don't have or need a password.

If you've forgotten your password, you can reset it via email.


To change your password, log in to KaiNexus, then:

  • Click your profile picture in the navigation bar.

The navigation bar with the profile picture marked in red

  • Click User Profile in the resulting drop-down menu and your user profile will open.
    • Click Actions in the top right corner of your user profile.

The user profile page with an arrow pointing to the Actions button

    • Click Change Password in the resulting drop-down and the Change Password window will open.
      • Enter your new password in the New Password and Confirm New Password fields.
        • Your organization will have established some rules regarding the complexity of your password, which will be listed on this page.

          If your password does not meet one of these requirements, a red x will be displayed next to the violated rule and a red border will encircle the password. You will be unable to proceed until you enter a suitable password.
      • Click Save and your password will be updated.