The KaiNexus Mobile App
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Edit an Item in the KaiNexus mobile app

Edit your Items on the go using the KaiNexus mobile app.

Ofie Profile PicREQUIRED: Download the KaiNexus mobile app onto your mobile device. Check out this support article to learn how to access the mobile app.

Who can edit an Item?

To edit an Item, you must have permission to view and edit it.

Only the following people can view an Item:

  • Anyone on the Item's Team.
  • Potentially anyone on the parent's Team.
  • If the Item is not private and not in the New status, anyone with the "View" permission for Items in its Location(s).
  • If the Item is private, anyone with the "View Private" permission for Items in its Location(s).
  • If the Item is in the New status and is not private, anyone with the "View New" permission for Items in its Location(s).

Only the following people can edit an Item:

  • Anyone on the Item's Team except for Followers or Participants.
  • Anyone with the "Edit" permission for Items in this Location(s).
  • For Items using the Standard Team Type, anyone with the "Assign" permission for Items in this Location(s).

Two Line OfieFor more information on Team Roles (like Authors, Facilitators, Participants, and more!) check out this article.

View an Item in the mobile app

The mobile app makes it easy to view Items on the go. You can find an Item by searching for it in the app or by opening an Item link on your phone. 

  • Tap the Item you want to view.
  • In the resulting screen, you will see details of that Item.
  • Rotate your device for a wider view.

Ofie Profile PicPanels on the mobile app can be ordered within Custom Layout Templates. Reach out to your Customer Success Manager to change how your Custom Layout Templates appear in the mobile app. For more information on Custom Layout Templates, check out this support article

Viewing Charts in the KaiNexus mobile app

If the Item you are viewing is a Chart, then you can tap on any data point to see a tooltip containing the data point's value. 

Edit an Item in the KaiNexus mobile app

Edit the Item

To edit the Item log in to the mobile app, open the Item with which you want to work, then:

  • Tap the ellipsis icon in the top right corner of the screen.

The KaiNexus mobile app with an arrow pointing to the ellipsis icon on an Items work panel

  • Tap Edit Details in the resulting drop-down menu and the Item's Edit Details screen will open.
    • Edit the Item's title and any of its fields or Attributes
    • Parent: Use this field to search for the Item (if any) under which this Item should be nested.

      To search for and select a particular Item as a parent, you must have permission to view and edit that Item.
    • The Allow Responsible to edit Due Date checkbox: When this box is checked, the Item's Responsible Person will be able to edit its Due Date.

      Both the presence and default state of this checkbox are determined by the Item's template's configuration. Additionally, only someone with permission to assign the Items will be able to see this checkbox.
    • The Require Resolution Approval checkbox: When this box is checked, the Item's Assigner or Facilitator will need to review a submitted Resolution and approve it before the Item will transition into the Complete status.

      Both the presence and default state of this checkbox are determined by the Item's template's configuration. Additionally, only someone with permission to assign the Item will be able to see this checkbox.
    • The Make Private checkbox: When this box is checked, the Item will become private and only its Team members and people with the "View Private" permission for Items in its Location will be able to see it.

      Both the presence and default state of this checkbox are determined by the Item's template's configuration. Additionally, only someone with the "Toggle Private" permission will be able to see this checkbox.

      For a full guide to private Items, check out this support article.
    • The Honor Roll star: When the star is filled in, the Item is granted Honor Roll status. Typically, this is done to identify outstanding Items, flag them for future reference, and to recognize staff for their exemplary contribution.

      The presence of this option is determined by the Item's template's configuration. Additionally, only someone with the "Honor Roll" permission will be able to see this checkbox.
    • Tap Save to update the Item.

Edit particular details

When you're looking at an Item, you may notice that only a particular panel's information needs to be updated. In that situation, you can save time by opening an Edit screen for just that panel. To do so:

  • Tap the panel containing the information you want to update and then tap the pencil icon that appears in its top right corner. This will open a window in which only the fields and Attributes included in that panel can be edited.
The KaiNexus mobile app with an arrow pointing to the pencil icon on a Details panel

  • Make any necessary changes, then tap Save.

Ofie Profile Pic When you're finished working with this Item, tap the left caret in the top left corner of the screen to return to the previous screen (typically either your list of notifications or the search page).