Incident - Other Information
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Private Incidents

STOP: Is the Incident module enabled for your organization?


Only the people participating in it or those people with the “View Private” permission for Incidents in that Location are able to see a private Incident.

People without the necessary permissions will be unable to:

  • See the Improvement's information on any lists

  • Open it

  • Access its links or attachments

This keeps any privileged information from becoming general knowledge, while still allowing it to be entered into KaiNexus.

A private Incident’s impact data is recorded in the organization’s metrics, but uninvolved people will not be able to access the Incident from any Reports.

The Incident will also be counted towards the total number of Incidents in the organization (or in its parent, if there is one) but, again, it cannot be seen or accessed by people without the right permissions through any lists.

NOTE: Because private Incidents are, well, private, neither your organization’s administrators nor KaiNexus Support will be able to help you with them unless they are added to the Incident’s team or have the "View Private" permission.


How do I make an Incident private?

NOTE: Only users with the “Toggle Private” permission for Incidents in that Location can make an Incident private.


When editing or creating an Improvement:

  • Check the box next to "Make Private?" to make this Improvement private. If you don't see this option, you don't have permission to make this Improvement private. 

  • If you're editing an existing Improvement, click .

    If you're creating a new Improvement, click .