The Basics

FAQ

• ★ Frequently Asked Questions
• Why did I get this email?
• How do I access the KaiNexus mobile app?
• How do I add a KaiNexus shortcut to my desktop?
• Recommended IT configuration steps
• Setting language preferences for your browser

Troubleshooting

• ★ I've been locked out of my account. How do I get back in?
• Received email: "KaiNexus: Multiple Accounts"
• Error: Invalid username or password

Logging In

• ★ Resetting your password via email
• Stay signed in
• Request an account
• Activating your account
• Contacting Account Support

Creating Improvements and Projects

• ★ Create an Improvement
• ★ Create a Project
• Submit Improvements via email
• Create a completed Improvement

My Account

• ★ Customizing your notification preferences
• Updating your password from your user profile
• Updating your user profile picture
• My personal dashboard [Video]
• Working with your user profile

Glossary

• ★ Full glossary
• Projects vs. Improvements vs. Tasks
• Board terms
• Alert terms
• Improvement terms
• Project terms

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