STOP: Is the Incidents module active for your organization?
With the unification of all workflow based Activity reports, Incident reporting is now viewable as a part of the Activity reports.
If your organization has enabled the Incident module, an additional workflow option called “Incidents” will be available for selection near the top of the reports.
You have the ability to report on your organization’s Incidents through several different reports.
For additional information on each report you can filter by Incidents, check out the following support pages:
- Item Curve Report
- Activity Over Time Report
- Activity by Person Report
- Activity by Location Report
- Cycle Time by Person Report
- Cycle Time by Location Report
- Impact Summary Report
- Impact Over Time Report
- Impact by Person Report
- Impact by Location Report