This Report allows you to see the average time it takes for items in a Location to be completed and how long they remain in each status.
Understanding the Report
- Location: Each individual Network Location set up by your organization.
- Total: The average time an item takes to go from New to Completed status within that Network Location. This includes the time it was in Planned and Deferred status. Draft status is excluded.
- In Progress: The average time an item takes to go from New to Completed status within that Network Location. This excludes the time it was in Planned and Deferred status. Draft status is excluded.
- New: The average time an item is in New status within that Network Location.
- Planned: The average time an item is in Planned status within that Network Location.
- Active: The average time an item is in Active status within that Network Location.
- Resolution Submitted: The average time an item is in Resolution Submitted status within that Network Location.
- Deferred: The average time an item is in Deferred status within that Network Location.
- Overdue: The average time an item is in Overdue status within that Network Location.
Working with the Report
- Only information about Items that originated in each Location is included by default, but selecting or deselecting "Originating" and "Responsible" will add or remove the relevant data from the Report.
- Originating Location(s): Where items are originally created. This applies to improvements and Incidents.
- Responsible Location(s): Where items are worked on and/or implemented. This applies to all workflows.
- Pick a Level Type (or Types) in the "Level Type" field to list only Locations of a certain type on the Report.
- The date range options are listed along the top of the page. Choose between 1 week, 1 month, 3 months, 6 months, 9 months, 12 months, all time, or a custom range by clicking on the corresponding option.
- Beneath the date range options are the different types of workflows. Choose from “Projects”, “Improvements”, “Tasks”, “Charts”, and “Incidents.” All workflows are displayed on the Report by default, but you can click any of the workflows to specify which workflows you want to include on the Report.
NOTE: Incidents will only be available for organizations using the Incident Module.
- Beneath the workflow options are three additional options:
- Click "All" to include all Items that meet the rest of the filter requirements.
- Click "Project-Based" to include only Items that meet the rest of the requirements and are nested under a Project.
- Click "Stand-Alone" to include only Items that meet the rest of the requirements and are not nested under another Item.
- Your Network is visualized in the Location Panel along the left side of the page. Use this to filter the Report by Location - only items tied to the selected Locations will be included in the Report.
- Click near the top of the Report to open the advanced item filter.
You can also:
- Click any of the data points or status bars on this Report to open the list of Items it is counting. If you don't have the adequate permissions to view them, some items will be excluded from the list.
- Export the Report to an Excel spreadsheet by clicking near the bottom left corner of the page.
Things to look for:
- Locations within your organization that are taking significantly longer to implement Items than other Locations. People in these Locations may need additional coaching about the importance of timely Improvements and Lean in general.
When Items are spending a long time in the New status, leadership may be failing to respond quickly and assign New Items. Items spending a long time in the Resolution Submitted status indicates that leaders are not promptly reviewing submitted Resolutions. Lastly, Items spending a long time in the Overdue status indicates that people are not implementing Items in a timely manner.
- Coach leaders to promptly assign new Items so that work can commence.
- Coach leaders to quickly respond to submitted Resolutions.
- Make sure people are completing the Items they’ve been assigned.