STOP: Is the Incident module enabled for your organization?
How do I add a Standard Work Group to an Incident?
Open the item to which you want to add a Standard Work Group, then:
- Click in the top right corner of the page.
- In the resulting drop-down menu, hover over . NOTE: If you don't see this option, no Standard Work Groups have been made available for this template.
- All Standard Work Groups that are available for this template will be listed in the resulting drop-down menu. Click the one you want to add.
- In the resulting window, click .