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Add a Score to an Improvement

Reach out to your Customer Experience Lead to add the “Scores” section to any of your templates.

 

A screenshot of a KaiNexus Improvement. The Scores panel has been outlined in a blue square.

 

Add a Weighted Score to an Improvement

To add a Weighted Score to an Improvement, open the item, then:

  • Click the plus icon in the top right corner of the page
  • In the resulting drop-down menu, click 'Scores'

NOTE: If you do not see this option, no Weighted Scores have been made available for this template.

A screenshot of a KaiNexus Improvement. The plus icon's drop-down menu has been expanded. All options are grayed out except 'Scores.'

  • All Weighted Scores available for this template will be listed in the resulting drop-down menu. Click the one with which you want to work
  • In the resulting window, select the applicable Attribute Values, then click 'Save'

 

Edit or delete a Weighted Score

To edit or delete an Improvement’s Weighted Score, open the Improvement, then:

  • Click the Score’s name in the “Scores” section
  • In the resulting window:
    • To edit the Score, update any applicable Attribute Values, then click 'Save'
    • To delete the Score, click 'Delete'

 

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