Powered by Temper

Incident Author

STOP: Is the Incident module active for your organization?

 

The Author is the person or people who originally came up with the idea for the Incident but is not necessarily the person who actually entered it into KaiNexus.

 

What can the Author do?

 

Who can change the Author?

  • The Responsible Person

  • The Assigner

  • The Author(s)

  • Any Collaborators

  • Anyone who has the "Edit" permission for Incidents in that Location

  • Anyone who has the "Assign" permission for Incidents in that Location

  • If the Incident is nested under a Project, the Project's Facilitators, Sponsors, and/or Leaders. If it's nested under a Chart, the Chart's Authors.

 

How do I change the Author?

Open the Incident with which you want to work, then click 2018-03-29_1711.png in the top right corner of the "Team" section

Edit_Incident_Team.jpg

 

In the resulting window, locate the "Author(s)" field. In that field, you can:

  • Open the drop-down menu to reveal a list of up to ten users including yourself and your most frequent selections.

  • Begin typing someone's name in that field to search for them among all users (not just those top choices).

    In the resulting drop-down menu, select the correct user.

  • Click 2018-03-29_1720.png.
     

This change will be noted in the activity log, and anyone whose status was changed will be notified.

 

Have more questions? Submit a request