STOP: Is the Incident module active for your organization?
The Assigner is the person within the organization who has assigned an Incident to someone. They may be required to approve the Resolution before the Incident can be completed.
What can the Assigner do?
They can:
- Edit the Incident
- Add comments
- Plan the Incident
- Defer the Incident
- Edit the due date
- Edit the team
- Resolve the Incident
- Escalate the Incident
- Transfer the Incident
- Edit the Incident's Locations
- Share it
- Save it as an Excel document or as a PDF document
- Add links
- Add Tasks
- Add charts
- Notify people of the Incident
- Copy it
- Convert it to another type
- Add attachments
- Review the Resolution submitted by the Responsible Person