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Improvement Curve Report

The Improvement Curve Report helps you track your submission and completion rates to assess the growth of your improvement culture over time. 



Working with the Report

  • "Submitted" and "Completed" buttons are displayed near the top of the Report. They are both displayed on the Report by default, but you can click either of them to add or remove them from the Report.

  • The date range options are listed along the top of the page. Choose between 1 week, 1 month, 3 months, 6 months, 9 months, 12 months, all time, or a custom range by clicking on the corresponding option.

  • Beneath the date ranges are three additional options:

    • Click "All" to include all Improvements where the start date of the report is the first date that had data.

    • Click "Project-Based" to include only Improvements that meet the rest of the requirements and are nested under a Project.

    • Click "Stand-Alone" to include only Improvements that meet the rest of the requirements and are not nested under a Project.

  • The Network diagram can be found along the left side of the page. Use this to filter the Report by Location - only items tied to the selected Locations will be included in the Report.

  • Click 2018-04-06_1446.png near the top of the Report to open the advanced filters.

  • There are three icons in the bottom right corner of the Report that show how the Improvements included in the Report were submitted:

    • 2016-07-11_1208.png - How many Improvements were submitted via the browser app.

    • 2016-07-11_1209.png - How many Improvements were submitted via the mobile app.

    • 2016-07-11_1209_001.png - How many Improvement were submitted via email.


Target Line

You can add a target line to the Improvement Curve Report so that you can make sure your organization’s improvement efforts are meeting your goals.

The target line is based on the annual target rate calculated by multiplying the annual submission target by the number of Full Access and Capture users in that Location divided by the unit of time chosen for the Report. You can set a different target rate for each Location. If no Location is selected, then the target line is for the organization as a whole. 

NOTE: The target line will not be displayed for any Location curve with a starting date before April 8, 2017 or for the entire organization curve with a starting date before June 14, 2016. You’ll need to select a date range after those dates to see the line.


To add a target line:

  • If you want to add a target line to a specific Location, choose that Location from the Network diagram along the left side of the Report.

  • Click 2016-06-24_1435.png near the top of the Report.



  • In the resulting window, enter the annual submission target. This is the number of Improvements you want each user to submit on average.

    So for instance, if your Location has 100 people and the annual rate is 2 Improvements per person per year, then the target line would start at 0 and end at 200 12 months later.

  • Click 2018-04-25_1228.png.


Things to look out for:

  • A high slope of submissions and completions indicates a health improvement culture.

  • An inflection point in the slope of submission and completion usually reflects a change in leadership behaviors or improvement processes.

  • A low slope of submissions and completions is a warning sign of an unhealthy improvement culture.

Bottleneck Alert

If you have more improvements being submitted than being completed, you have divergence. This risks slowing down your improvement efforts, decreasing engagement, and ultimately damaging your improvement culture.


  • Make sure leaders are promptly assigning new Improvements.

  • Make sure people are completing the Improvements they’ve been assigned.


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