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Why did I get this email?

There are four main reasons you might have gotten an email from KaiNexus:

  • Digest
    Every active user gets a digest email at least once a week, as long as changes have been made to a Project, Improvement, or Task with which they're involved. This email will contain all the important updates made to your items since your last digest was sent.

  • Association-Based
    You have an association with Improvement or a Project and an action occurred on that item. The vast majority of the time you will be notified of this via the digest. For some items that are more time sensitive, you will be notified via an email.

  • Opt-In
    Either your own notification settings or those of one of your Roles contain opt-in preferences. When an event happens in the system that matches one of your preferences, you'll receive an email (or just an alert, depending on your settings).

  • User Elected
    One of your colleagues has elected to notify you of something in KaiNexus such as if:

 To learn about customizing your digest and opt-in notification preferences, check out this support page.


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