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How do I access the KaiNexus mobile app?

By accessing the KaiNexus mobile app, you’re able to capture every opportunity for improvement when inspiration strikes, no matter where you are or what you’re doing.


How do I download the free KaiNexus mobile app?

  1. Go to the iTunes store or, if you're using an Android device, the Google Play store.

  2. Search for KaiNexus.

  3. Select the KaiNexus app.

  4. Tap “Install.”

  5. When prompted, enter your Apple ID and password to complete the download.


  1. If you're using an Apple device, visit https://itunes.apple.com/ag/app/kainexus/id1093165631?mt=8

  2. If you're using an Android device, visit https://play.google.com/store/apps/details?id=com.kainexus.touch&hl=en


How do I log into the app?


  1. Tap the KaiNexus icon.

  2. Enter your organization code. This is the first part of your URL. For example, if your URL is myorg.kainexus.com, your organization code is “myorg.”

  3. Enter your username.

  4. Enter your password.

  5. You can choose to stay signed in if you’re using a personal device.

  6. Tap “Sign In.”


How do I enter a new Improvement using the app?



  1. Tap the kind of Improvement you want to create - these options will vary depending on your organization’s settings.

  2. Enter the requested information in the appropriate fields.

  3. (**Optional) Tap  next to the “Add to Project?” field to open a list of your Projects. Tap one to add the Improvement to that Project.

  4. (**Optional) Tap “Attach” to add an attachment.

  5. Tap “Submit.”


Have more questions? Submit a request