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How do I access the KaiNexus mobile app?

By accessing the KaiNexus mobile app, you’re able to capture every opportunity for improvement when inspiration strikes, no matter where you are or what you’re doing.


How do I download the free KaiNexus mobile app?

  1. Go to the iTunes store or, if you're using an Android device, the Google Play store.

  2. Search for KaiNexus.

  3. Select the KaiNexus app.

  4. Tap “Install.”

  5. When prompted, enter your Apple ID and password to complete the download.


  1. If you're using an Apple device, visit https://itunes.apple.com/ag/app/kainexus/id1093165631?mt=8

  2. If you're using an Android device, visit https://play.google.com/store/apps/details?id=com.kainexus.touch&hl=en


How do I log into the app?


  1. Open the KaiNexus app

  2. Enter your organization code. This is typically the first part of your URL. For example, if your URL is myorg.kainexus.com, your organization code is probably “myorg"

  3. Tap "Continue"
  4. Enter your username and password

  5. Tap "Sign In"


How do I submit a new item using the app?



  1. Tap the template of the item you want to create - these options will vary depending on your organization’s settings

  2. Enter the requested information in the appropriate fields

  3. (Optional) Tap 2020-05-11_1417.png to add an attachment

  4. Tap “Create” to submit your new item


Have more questions? Submit a request