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Reopen an Improvement

If an Improvement has already been resolved but needs to be readdressed, you can reopen it and let work continue.


Who can reopen an Improvement?

  • Anyone with the "View New & Assign" permission for Improvements in that Location

  • The Assigner

  • If the Improvement is nested under a Project, the Project's Facilitators, Leaders, and/or Sponsors; if the Improvement is nested under a Chart, the Chart's Authors


How do I reopen an Improvement?

Navigate to the Improvement you want to reopen, then:

  • Click the status indicator

  • In the resulting drop-down menu, click "Reopen"

A screenshot of a completed KaiNexus Improvement. A blue arrow is pointing to the status indicator. The status indicator's drop-down menu has been expanded. The only available option is 'Reopen.'


In the resulting window:

  • (**Optional**) Enter an explanation in the "Reason for Reopening" field

  • Update the due date

  • Click 'Reopen'


Have more questions? Submit a request