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Review an Improvement's Resolution

Why am I being prompted to review an Improvement’s Resolution?

KaiNexus requires you to review a Resolution if you were the Assigner and the Assigner's approval was required to complete the Improvement.

 

How do I know if I need to review a Resolution?

  1. KaiNexus will send you an email telling you so

  2. There will be an alert on your Notification & Updates window

  3. There will be an alert displayed on the item itself

 

How do I review a Resolution?

To review a resolution:

  • Click the status indicator

  • Click "Resolve" in the resulting drop-down menu

 
A screenshot of a KaiNexus Improvement. A blue arrow is pointing to the status indicator. The status indicator's drop-down menu has been expanded. All options in the dropdown menu have been grayed out except the 'Resolve' option.

 

In the resulting you window, you can:

  • See the entered resolution and make any changes you see fit.

  • Click 'Save' to save your changes and come back to this resolution later.

  • Click 'Approve' to accept this resolution in its current state and resolve the Improvement.

  • Click 'Decline' to indicate that more work needs to be done on the Resolution.

    In the resulting window:

    • Enter a reason for declining the Resolution.

      This will tell the Responsible person what they need to change or improve about their work on this Improvement so that their next attempt at resolving it will be successful.

    • Click 'Decline' to finalize your decision.

 

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