Resolve or complete a Task

Who can complete a Task?

• The Author
  
  
• The Assigner
  
  
• The Responsible Person
  
  
• Any Collaborators
  
  
• Anyone with the ability to assign or edit the parent of the Task

How do I complete a Task?

Open the Task you want to complete, then:

• Click the status indicator.
  
  
• If this template does not have a Resolution enabled, click  in the resulting drop-down menu.
  
  If this template does have a Resolution enabled, click .
  
  

What you see on the resulting window is determined by your organization's settings. The most common steps are:

• Fill out any required or optional fields, Attributes, or impact data as determined by your organization's settings for this template.
  
  
• (**Optional**) Enter a comment.
  
  
• If the Assigner (or anyone with permission to assign the Task's parent) is required to approve the Resolution is required, click .
  
  Otherwise, click .