What are Notifications?
KaiNexus automatically flags Items that need your attention. That way, you know right away what needs to be addressed when you log into KaiNexus. Notifications either deliver information (e.g. that a new comment was added to the item) or prompt you to take action (e.g. that a resolution has been submitted).
The most popular way to keep track of your Notifications is to click the icon next to your name at the top of the screen to open the Notifications Window. To find out why the Item was flagged for you, click its name to open it.
Alternatively, many people configure a Card on their default Board to display all Items that are flagged for them.
As a note, KaiNexus will now automatically stop flagging Items that have been in the Draft or Overdue status, or that have been Requested to another User for over one year. This means after one year, Users will stop receiving notifications from these types of flagged items.
Types of Notifications
: Every Full Access user gets a digest email at least once a week. This email will contain all the important updates made to your items since your last digest was sent.
: These are notifications you received due to updates that were made since the last time you viewed a specific Item.
: These are notifications you received due to your association with the Item (you are on the Team of this Item).
: These notifications are sent directly to the email associated with your KaiNexus account.
Examples of Notification Types
Why did I receive this Notification?
The Charts below highlight the types of Notifications that you will receive based on your involvement in a Team for a Project, Improvement, Task, Chart, or Incident.
Need to customize your Notifications? Learn more here.