The "Admin" area is only accessible by administrators; only User Administrators can perform the functions detailed on this support page.
Why can’t I just delete a user?
You cannot delete a user in KaiNexus. This preserves the record of your organization’s improvement work.
To remove users from your network and official user count, you must instead inactivate them.
How do I inactivate a user?
Navigate to the "Users" admin page, then:
- Hover over the user you want to inactivate so that it is highlighted blue.
- Click to its the right.
- In the resulting window, click to confirm this action.