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Send an account activation email

To get to this page, just navigate to the Admin page by clicking on the left sidebar menu, look under the Users heading, and click "Users." This admin page is only accessible by administrators; only User Administrators can perform the functions detailed on this support page.


How do I send a user an activation email?

NOTE: If the selected user does not have an associated email address, you will be unable to send an activation email and will need to set their password manually. They will be taken through the activation process when they first log in. 


If the user has an email address associated with their account:


  • Find the user in the list of users.


  • Hover over their name so that it is highlighted blue.

  • Click on the right.


  • On the resulting drop-down menu, click ”Send Activation Email.”


  • Click to confirm this action. The email containing instructions on how to activate the account will be sent.


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