Powered by Temper

Send a user an account activation email

The "Admin" area is only accessible by administrators; only User Administrators can perform the functions detailed on this support page.

 

If a user's account has been Full Access for a while but they've never logged in before, you might need to send them a new account activation email.

NOTE: If the selected user does not have an associated email address, you will be unable to send an activation email and will need to set their password manually. They will be taken through the activation process when they first log in. 

 

How do I send a user an activation email?

Navigate to the "Users" admin page, then:  

  • Hover over the user so that it is highlighted blue.

  • Click  to its right.

  • In the resulting drop-down menu, click 2018-05-03_1445.png.

Send_activatio_email.jpg

 

  • In the resulting window, click 2018-05-03_1419.png.

 

Have more questions? Submit a request