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Working with Item comments

How do I comment on an Item?

Open the Item with which you want to work, then navigate to the "Comments" section by scrolling down in the main tab or by clicking on the "Comments" tab.

All the comments on this Item will be displayed. Click inside the comment text box and enter your comment.

NOTE: You can use markdown formatting to customize your comments’ appearance.

 

When you're done typing your comment:

  • (**Optional**) Check the box next to "Email Now" (located below the comment text box) and enter the names of everyone to whom you want to send this comment immediately, rather than waiting for them to receive it in their digest.

  • Click 2017-10-03_1539.png.

New_Comments_layout.jpg

  

How do I edit a comment?

Navigate to the "Comments" section of the Item (as described above). Then:

  • Hover over the comment you want to edit.

  • Click Edit_comment.png to edit the comment.

EditComment.jpg 

In the resulting window:

  • Edit the comment as needed.

  • (**Optional**) Check the box next to "Email Now" (located below the comment text box) and enter the names of everyone to whom you want to send this comment immediately, rather than waiting for them to receive it in their digest.

  • Click 2018-04-12_1427.png.

 

How do I delete a comment?

Navigate to the "Comments" section of the Item (as described above). Then:

  • Hover over the comment you want to delete.

  • Click Delete_comment.png to delete the comment. 

DeleteComment.jpg

  • In the resulting window, click 2018-04-12_1427_001.png.

NOTE: Advise caution as this action cannot be undone.

 

How do I pin a comment?

Navigate to the “Comments” section of the Item (as described above). Then:

  • Hover over the comment you want to pin.

  • Click Pin_comment.png to pin the comment to the top of the ‘Comments’ section. The pinned comment will be noted with a Pinned_comment_icon.png.

PinnedComment.jpg

NOTE: Pinned comments cannot be replied to.

 

How do I reply to a comment?

Navigate to the “Comments” section of the Item (as described above). Then:

  • Hover over the comment you want to reply to.

  • Click Reply_comment.png to open up another comment text box where you can enter in your reply.

  • (**Optional**) Check the box to “Email Now” (located below the comment text box) and enter the names of everyone to whom you want to send this comment immediately, rather than waiting for them to receive it in their digest. 

ReplyComment.jpg

  • Click Post_button.png to post your reply beneath the comment.

NOTE: You cannot reply to a pinned comment.

 

How do I mention a person in a comment?

Navigate to the “Comments” section of the Item (as described above). Then:

  • Click inside the comment text box to enter your comment.

  • When you’re ready to mention someone, type the ‘@’ sign to bring up a list of users in KaiNexus.

  • Click the person you want to mention in that comment. It will be displayed @username while you are writing your comment.

MentionUser.jpg

  • Click Post_button.png to post your comment. The mentioned person will be displayed in blue with a link to their User Profile.

NOTE: Mentioning a User in a comment will also send them an in-app notification. 

MentionUser2.jpg

 

Who can edit or delete a comment?

Anyone who has both:

  • Permission to edit the Item, and

  • The "Comment Administrator" permission

    NOTE: A person who can edit the Item can always edit or delete their own comments, regardless of whether or not they have the "Comment Administrator" permission.

 NOTE: Comments on a completed Item cannot be edited or deleted unless the Item is reopened.

 

For additional information on working with the comments section, visit the following support page(s):

 



 

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