KaiNexus 2.3 Support
Coaching
Coaching
- When should I reach out to KaiNexus Support vs. my Account Manager?
- How to configure KaiNexus for Hoshin Kanri
- Bottlenecks
- Provide employees with a direct link to the KaiNexus account request form
- Measure engagement in your organization
- KaiNexus communications
Customer Blog
The Basics
FAQ
- ★ Frequently Asked Questions
- How do I activate a user that was previously inactivated?
- Why did I get this email?
- Projects vs. Improvements vs. Tasks
- How do I access the KaiNexus mobile app?
- How do I add a KaiNexus shortcut to my desktop?
Troubleshooting
Logging In
Creating new items
- ★ Create a Project
- ★ Create an Improvement
- Create an Incident
- Create a Task
- Create a Chart
- Submit Improvements via email
My Account
Working with Your Items
Improvement Management
- Assign an Improvement
- Plan an Improvement
- Revert an Improvement to the "New" status
- Resolve an Improvement
- Review an Improvement's Resolution
- Reopen an Improvement
Improvement - Team
Improvement - Other Information
- Target Resolutions and Forecast Resolutions
- Working with Improvement comments
- Review an Improvement
- Private Improvements
- Improvement Honor Roll
- Improvement attachments
Project Management
- Activate a Project
- Plan a Project
- Defer a Project
- Revert a Project to the "New" status
- Resolve or complete a Project
- Reopen a Project
Project - Team
- Project Sponsors
- Project Facilitators
- Project Leaders
- Project Participants
- Participating Locations
- Project Followers
Project - Other Information
- Target Resolutions and Forecast Resolutions
- Working with Project comments
- Private Projects
- Project attachments
- Project links
- Project timelines
Task Management
- Decline or accept a Task
- Plan a Task
- Revert a Task to the "New" status
- Resolve or complete a Task
- Reopen a Task
- Defer a Task
Task - Team
Task - Other Information
- Target Resolutions and Forecast Resolutions
- Working with Task comments
- Task attachments
- Task links
- Task timelines
- Task dates
Incident Management
- Plan an Incident
- Revert an Incident to the "New" status
- Resolve an Incident
- Review an Incident's Resolution
- Reopen an Incident
- Defer an Incident
Incident - Team
Incident - Other Information
- Target Resolutions and Forecast Resolutions
- Working with Incident comments
- Review an Incident
- Private Incidents
- Incident Honor Roll
- Incident attachments
Chart Management
- Activate a Chart
- Plan a Chart
- Defer a Chart
- Revert a Chart to the "New" status
- Resolve or complete a Chart
- Reopen a Chart
Chart - Team
Chart - Other Information
- Target Resolutions and Forecast Resolutions
- Working with Chart Annotations
- Viewing Chart Annotations
- Working with Chart comments
- Private Charts
- Chart attachments
Chart - Tips and Tricks
- Shared data series
- Date range visualization
- Goal Calculator and Visualizer
- Calculated data series
- Customizing a Line/Bar, Threshold, or Pareto Chart's axes
- How to make Control Charts in KaiNexus
Other Information
- "Like" or acknowledge a comment
- "Like," acknowledge, or bookmark an item
- Activate a planned item based on another item’s start/end date
- Add images and Chart thumbnails to text areas
- Alerts & notifications
- Assign/Request an Item
Boards and Cards
Boards
- Board filters
- What do the different Board icons mean?
- Create a Board
- Filter an entire Board by Location
- Nest a Board under another Board
- Restrict access to public Boards
Cards
- Add a Card
- Add an Item List Card
- Add a Chart Card
- Add a Report Card
- Add a Free Style Card
- Add an X-Matrix Card
How to Build Common Boards
See all 7 articlesLists of Items and People
Lists
- Bulk edit items
- Filter lists of items
- Export a list of items
- Custom lists
- The Detail View
- The List View
People
Reports
Working with the Reports
Activity Reports
- Improvement Curve Report
- Project Curve Report
- Improvement Activity by User
- Project Activity by User
- Improvement Activity by Location
- Project Activity by Location
Engagement Reports
Impact Reports
Attribute Reports
System Reports
Incidents Reports
The Admin Area
Users
- User statuses
- Create a new user
- Control which Roles apply to each of a user's Locations
- Edit users
- Change a user's password
- Send a user an account activation email
Titles
Positions
Employee Types
Certifications
General
Login Notices
Tooltip Customization
API Keys
The Network
Level Types
Roles
- What is a Role?
- Create a Role
- More granular Permissions
- Edit a Role
- Change a Role's default notification settings
- Delete a Role
Time Savings People
Standard Work
Weighted Scores
Attributes
Additional Modules and Customization
Additional Modules
- Advanced ROI Enhancement - Realized Date
- The Advanced ROI module
- The API module
- The Badges module
- The Calendar module
- The Compliance module
KaiNexus Updates
New Features
Release Notes
- March 8th, 2019 Release Notes
- January 25, 2019 Release Notes
- November 16, 2018 Release Notes
- October 5, 2018 Release Notes
- August 8, 2018 Release Notes
- June 29, 2018 Release Notes
Company News
- Our Customers have completed over 100,000 Projects and Improvements
- Our customers have surpassed $1.9 billion in financial impact
- Our customers have completed over 99,000 Projects and Improvements
- Our customers have completed over 94,000 Projects and Improvements
- Our customers have saved over 3 million hours
- Our customers have completed over 84,000 Projects and Improvements