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Troubleshooting
Delete a Standard Work Item
Permanently remove a Standard Work Item from a Standard Work Group.
CAUTION: When you delete a Standard Work Item, the Standard Work Item is permanently removed from the Standard Work Group and can not be recovered.
What happens when a Standard Work Item is deleted?
The deleted Standard Work Item is permanently removed from the Standard Work Group and can not be recovered. Therefore, this Standard Work Item will no longer be included when the Standard Work Group is added to Items.
Who can delete a Standard Work Item?
Anyone with the "Quality Administrator" permission can delete a Standard Work Item.
People with other Administrator permissions may be able to access the Standard Work Groups Administration page, but will not be able to make changes to it.
Delete a Standard Work Item
To delete a Standard Work Item, navigate to the Standard Work administration page, then:
- Click the plus icon to the left of the name of the Standard Work Group with which you want to work and the Group's information will expand.
- Click the name of the Item you want to delete in the Standard Work Group's Items panel and its work panel will open.
- Click Actions in the top right corner of the page.
- Click Delete in the resulting drop-down menu and the Delete window will open.
- Reason for Deleting: Enter an explanation as to why you're deleting the Item.
- Click the I understand existing dependencies will be removed checkbox if it is present. This checkbox will only be visible if this Item is dependent on another Item or if another Item is dependent on it.
- The Delete nested Items checkbox: When this box is checked, Items nested under this Item will be deleted as well and an additional option will appear below the checkbox.
- How many levels?: Click the One Level radio button to only delete Items that are directly nested under this Item. Click the All Levels radio button to delete all nested Items — those nested directly under this Item, any Items nested under them, and so on.
Only the first 100 nested Items will be deleted.
- How many levels?: Click the One Level radio button to only delete Items that are directly nested under this Item. Click the All Levels radio button to delete all nested Items — those nested directly under this Item, any Items nested under them, and so on.
- Click the I understand this cannot be undone checkbox.
- Click Delete.