Incident Management

Add Standard Work to an Incident

STOP: Is the Incident module enabled for your organization?


How do I add a Standard Work Group to an Incident?

Open the item to which you want to add a Standard Work Group, then:

  • Click in the top right corner of the page.

  • In the resulting drop-down menu, hover over . NOTE: If you don't see this option, no Standard Work Groups have been made available for this template.


  • All Standard Work Groups that are available for this template will be listed in the resulting drop-down menu. Click the one you want to add.

  • In the resulting window, click .