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Incident Kanban View

A Kanban board is a visualization tool that helps people understand the flow of their improvement work. With the latest version of KaiNexus, we’ve added a Kanban View so that you can quickly check in on your Incidents’ progress.


Incident_Kanban_View.jpg

 

How do I access the Kanban View?

  • To see the Kanban View, click "Incidents" in the left navigation bar.


Incident_Kanban_View_2.jpg

  • Click 2017-03-06_1203.png next to the Incident search bar.

 

  • Click 2017-03-06_1203_001.png.

 

Navigating the Kanban View

The list of Incidents is divided by status. Basic information about each item is listed here, including the title, status, key dates, and key people.

The draft and deferred statuses are excluded from this View by default, but you can add them (or remove any of the other columns) by clicking 2017-03-06_1203.png in the top right corner of the Kanban screen and checking or unchecking the box next to each status.

Incident pages - By clicking any of the listed Incidents, you open it's own page. This page lists all the Incident’s information.

The quick filter - The quick filter is the blue bar in the top left corner that, by default, reads “My Incidents - All.” Click this bar to open a drop-down menu of various common filters.

Hovering over any of those options will open a secondary drop-down menu, which you can use to further filter by:

  • Whether the Incident has been flagged or scheduled for review.

  • Your relationship to the Incident.

Filters - Click 2017-03-06_1204.png to further filter the list of Incidents.

Switch to the Detail View by clicking 2017-03-06_1204_002.png.

Switch to the List View by clicking 2017-03-06_1204_001.png.

 

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