STOP: Is the Incident module active for your organization?
How do I plan an Incident?
NOTE: Only people with who can edit an Incident can plan it.
- Open the Incident you want to plan
- Click in the action bar.
In the resulting window:
- You are required to enter a reason for planning the Incident.
- You may enter a start date - the date the Incident will automatically become active.
- If you enter a start date, you must enter a due date.
- If you have the right permissions to assign this Incident, you will also see the Responsible field. You can assign the Incident to the right person.