STOP: Is the Incident module active for your organization?
A draft is a preliminary version of an Incident; the Reporter has not yet submitted it and only they can see it. That means that for work to begin on it, the Incident must be finalized and submitted.
To submit a draft, click in the action bar.
In the resulting window, review all of the Incident’s information and click .
The person responsible for assigning Incidents in your Location will be alerted to the new Incident.